Educating in emotional competences in the information and communication society

Abstract

Emotional intelligence might be defined as the ability to solve problems in changing situations, make decisions in a flexible way, and assess and arrive at decisions about the social world, as well as possessing the ability to manage the relational dimension, skills that undoubtedly require competencies that need to be molded and educated. From this angle, we understand that it is necessary to educate emotions from four basic pillars: knowing, the ability to deal with experience concretely, living together in conflict and harmony, and owning a defined being, in line with the Delors Report (1996) where we see that, more than twenty years ago, emotional education was defined as an essential element in the integral development of people.