Publication: "Te doy la mano, te doy la espalda". El rol como cuidadoras emocionales de las auxiliares de enfermería en las residencias de mayores
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García Gozalez, Juan Manuel
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Abstract
El objetivo de esta investigación es estudiar como definen las auxiliares de enfermería
el rol de cuidadoras emocionales en las residencias de mayores. Se realizó un estudio
cualitativo con entrevistas a siete trabajadoras auxiliares de seis residencias públicas de
mayores, cuya titularidad y gestión depende de la Junta de Andalucía. El paradigma
biomédico, predominante en las residencias de mayores, es cuestionado en una serie de
estudios por no tener en cuenta otros factores claves para la salud del residente, tales
como el respeto por su individualidad, la construcción de relaciones significativas
dentro del centro, el cuidado personal, y el ambiente hogareño. La relación con el
personal tendría un efecto en la salud del residente y en la calidad del cuidado.
Utilizando el enfoque interaccionista propuesto por Erving Goffman y Arlie
Hochschild, se concluye que el rol de cuidadora emocional se desarrolla en un marco
institucional regido por los criterios de productividad y contabilidad; y se descubre que
las estrategias de cuidado emocional descritas por las auxiliares reducen la autoestima y
el estatus del residente
The aim of this research is to study how nursing assistants define the role of emotional caregivers in nursing homes. A qualitative study was carried out with interviews with seven auxiliary workers in six publicly nursing homes, owned and managed by the Junta de Andalucía. The biomedical paradigm, predominant in long-term care facilities, is questioned in a number of studies for not taking into account other key factors for resident health, such as respect for their individuality, the construction of meaningful relationships within the centre, personal care, and the home environment. The relationship with staff would have an effect on resident health and quality of care. Using the interactionist approach proposed by Erving Goffman and Arlie Hochschild, it is concluded that the role of emotional caregiver is developed in an institutional framework governed by the criteria of productivity and accountability; and it is found that the emotional caregiving strategies described by the aides reduce the resident's self-esteem and status.
The aim of this research is to study how nursing assistants define the role of emotional caregivers in nursing homes. A qualitative study was carried out with interviews with seven auxiliary workers in six publicly nursing homes, owned and managed by the Junta de Andalucía. The biomedical paradigm, predominant in long-term care facilities, is questioned in a number of studies for not taking into account other key factors for resident health, such as respect for their individuality, the construction of meaningful relationships within the centre, personal care, and the home environment. The relationship with staff would have an effect on resident health and quality of care. Using the interactionist approach proposed by Erving Goffman and Arlie Hochschild, it is concluded that the role of emotional caregiver is developed in an institutional framework governed by the criteria of productivity and accountability; and it is found that the emotional caregiving strategies described by the aides reduce the resident's self-esteem and status.