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  • Publication
    Board of directors and firm resilience from a social capital perspective
    (Wiley, 2024-01-16) Hurtado González, José Manuel; Herrero, Inés
    While a vast amount of literature demonstrates the importance of having a board of directors (BoD) for positive firm outcomes, our empirical study based on a wide sample of family firms suggests this is not always the case, and that its impact on firm resilience is contingent on family social capital (FSC). When FSC is high, family members focus on internal governance and frequently reduce the BoD to a symbolic role. Thus, a BoD represents a cost rather than a benefit. In contrast, a BoD is very effective when a firm is poor in FSC and the family firm most resembles a non-family firm. Consequently, the question is not whether to have a BoD but in which case it can benefit the family firm. Our analysis concludes that family members' involvement in the BoD per se does not enhance a firms' resilience as they have other informal mechanisms that play a similar role. However, executive and independent directors as key board members lead us to conclude that, together with the FSC, the composition of the board affects family firm resilience.
  • Publication
    Factors affecting the effect of exploitation and exploration on performance: A meta-analysis
    (Sage, 2020-12-02) Marin-Idarraga, Diedo Armando; Hurtado González, José Manuel; Cabello-Medina, Carmen
    From a contingency view, we aim to contribute to a better understanding of how exploitation and exploration influence performance. By conducting a meta-analysis, we aim to answer the following research question: How do substantive moderators (slack resources, organizational structure, inter-organizational relationships, competitive intensity, and environmental dynamism), extrinsic moderators (region, size, and sector) and methodological moderators (data sources and performance measurement) affect the impact of exploitation and exploration on performance? The results of the meta-analysis, including 328 correlations, 102 studies, and a sample of 41,298 cases, suggest that the influence of exploitation and exploration on performance depends on the presence of the moderating factors included in our analysis. Furthermore, some of these factors are relevant for explaining a better performance of exploitation versus exploration, while other moderators do not determine a different effect of exploitation and exploration on performance.JEL CLASSIFICATION M10; M19; O3KeywordsExploitation, exploration, performance, moderating factors, meta-analysis1Academic Area of Management, Faculty of Economic-Administrative Sciences, Jorge Tadeo Lozano University, Bogota, Colombia2Department of Management and Marketing, Pablo de Olavide University, Seville, SpainCorresponding author:José Manuel Hurtado González, Department of Management and Marketing, Faculty of Business Studies, Pablo de Olavide University, Crta. de Utrera, km1, ES-41013 Seville, Spain. Email: hurtado@upo.es972707BRQ0010.1177/2340944420972707Business Research QuarterlyMarín-Idárraga et al.research-article2020Regular Paper
  • Publication
    A Delphi-based approach for detecting key e-learning trends in postgraduate education: The Spanish case
    (Emerald, 2017) López-Catalán, Blanca; Bañuls, Víctor
    Purpose The purpose of this paper is to present the results of national level Delphi study carried out in Spain aimed at providing inputs for higher education administrators and decision makers about key e-learning trends for supporting postgraduate courses. Design/methodology/approach The ranking of the e-learning trends is based on a three-dimensional analysis that combines the cost of implementation, the impact of each trend on learning outcomes and the diffusion forecast among postgraduate courses in the time horizon. The authors use the Delphi method for managing an expert panel. Findings Mobile learning, gamification, social media and open education are found as some of the key e-learning trends that might have greater educational impacts in postgraduate programs in the next years. These results are expected to help educational institutions to plan future positioning strategies depending on their starting positions, resources and intentions to innovate. Originality/value Educational managers and planners need to identify priority issues and principal trends in higher education in order to raise their innovative offer and to maintain competitiveness. The results might help them. Moreover the indicator and the methodological approach is a novelty in the field.
  • Publication
    What makes services customers say "buy it with a mobile phone"?
    (Emerald, 2016) San-Martín, Sonia; Prodanova, Jana; López-Catalán, Blanca
    Purpose This study aims to explore the issue of word of mouth (WOM) about mobile shopping, including activities conducted by consumers using a wireless internet connection to make a purchase. The objective is to ascertain the determinants of m-shoppers’ WOM. Design/methodology/approach This study uses a causal model to examine how satisfaction, perceived control, perceived entertainment and subjective norms affect WOM about mobile commerce. The authors treated a sample of 447 Spanish mobile phone buyers and applied different sound theoretical approaches to support the research. Findings Shopping experience, control over the process, group influence and satisfaction with mobile purchasing affect subsequent WOM shopping recommendations by innovative and pioneer mobile shoppers. Besides, entertainment, group influence, shopping experience and perceived control influence customer satisfaction in mobile shopping contexts. Originality/value This research provides a better understanding of WOM regarding m-shopping and contributes by outlining important variables for recommending WOM regarding m-shopping, which is key in the m-shopping diffusion. To the best of the authors’ knowledge, this is a pioneer study in Europe focusing on these variables for addressing the ways of achieving m-shopper WOM and one of the few addressing WOM in the m-shopping context. This study is based on information collected from real buyers, who are pioneer in m-shopping.
  • Publication
    mWOM Business Strategies: Factors Affecting Recommendations
    (Taylor, 2022) Velicia-Martina, Felix; Folgado-Fernández, Jose A.; Palos-Sánchez, Pedro R.; López-Catalán, Blanca
  • Publication
    Leadership and dynamic capabilities: the role of HR systems
    (2017) López Cabrales, Álvaro; Díaz-Fernández, Mirta; Bornay-Barrachina, Mar
  • Publication
    Is blood thicker than water? Exploring the impact of family firms’ familial social relations with other firms within their industries
    (Elsevier, 2022-09-01) Herrero, Inés; Hughes, Mathew; Larrañeta, Bárbara
    The benefits or drawbacks of family social capital for family firm performance are hotly debated among scholars. Most of the debate adopts an internal view of family social capital and focuses on familial relations taking place within the boundaries of the family firm or the family business group. However, overlooked in this debate is the role of potentially valuable family bonds held with family members outside the family firm and the family business group’s boundaries—family members working for other firms without ownership connections. We strive to advance this debate by placing the focus on a new category of family social capital originating from social relations with family members working in other firms in the same industry. In so doing, we theoretically and empirically tease out how the number of ties with family members located in other independent firms within the boundaries of a given industry affects family firms’ performance. We also account for the moderating effect on this baseline relationship of the number of ties with members of other firms not bearing a family connection. In so doing, we add new insights to address the paradox among family firm studies about why seemingly vital social relations only sometimes matter for family firm performance.
  • Publication
    Team Creative Environment as a Mediator Between CWX and R&D Team Performance and Moderating Boundary Conditions
    (Springer, 2017-04-05) Herrero, Inés; Bornay-Barrachina, Mar
    Purpose The purpose of this study was to investigate how high-quality dyadic co-worker relationships (CWXs) favour or hinder team performance. Specifically, we examine the role played by CWX, team creative environment, job complexity and task interdependence to achieve higher levels of team performance. Design/Methodology/Approach We analyse data from 410 individuals belonging to 81 R&D teams in technology sciences to examine the quality of the dyadic relationships between team members under the same supervisor (co-workers) and team performance measured by the number of publications as their research output. Findings Higher levels of team average CWX relationships are positively related to the establishment of a favourable creative team environment, ending into higher levels of team performance. Specifically, the role played by team average CWX in such relationship is stronger when job complexity and task interdependence are also high. Implications Team’s output not only depends on the leader and his/her relationships with subordinates but also on quality relationships among team members. CWXs contribute to creative team environments, but they are essential where jobs are complex and tasks are highly dependent. Originality/Value This study provides evidence of the important role played by CWXs in determining a creative environment, irrespective of their leaders. Previous research has provided information about how leader’s role affects team outcomes, but the role of dyadic co-worker relationships in a team remains still relatively unknown. Considering job complexity and task interdependence variables, the study provides with a better understanding about how and when high-quality CWXs should be promoted to achieve higher team performance.
  • Publication
    Back to square one: the measurement of socioemotional wealth (sew)
    (Elsevier, 2022-01-01) Gómez-Mejía, Luis; Herrero, Inés
    Whilst Socioemotional Wealth (SEW) has been acknowledged in a vast amount of family firm literature, most papers continue to treat this construct at the theoretical level, while assuming that all family firms possess SEW and strive to preserve it. However, family firms are highly heterogeneous and it is therefore possible that there is much variance in SEW across these organisations. Using a large sample of family firms from Spain, the original FIBER scale proposed by Berrone et al. (2012) is validated with items that were inferentially drawn from a literature review, and we compared our results with those of Hauck et al. (2016) in Austria/Germany and those of Filser et al. (2018) in Finland. We reduced the original five dimension FIBER model to three dimensions, namely identification of family members with the firm, emotional attachment, and renewal of family bonds through intrafamily succession.
  • Publication
    Centrality in networks of geographically proximate firms and competitive capabilities
    (Sage, 2020-01-01) Larrañeta, Bárbara; Molina-Morales, Fco. Xavier; Herrero, Inés
    We examine how a firm’s centrality within a network of geographically proximate firms affects its competitive capabilities. Our study of the total population of one Spanish cluster of fishing firms shows that the effects of centrality on a firm’s competitive capabilities are contingent on the effects of two relational characteristics of its direct ties: strength and degree of cognitive cohesion. Specifically, our results indicate that the centrality of a firm within the cluster network enhances its competitive capabilities as the strength of its direct ties increases. Furthermore, firms can capture the value of centrality for enhancing competitive capabilities with a combination of strong (or weak) direct ties and low (or high) degree of cognitive cohesion. We contribute to the network and strategy literatures by reconciling conflicting results with regard to the strategic benefits of a firm’s centrality in a cluster and the relational characteristics of its direct ties.
  • Publication
    When family social capital is too much of a good thing
    (Elsevier, 2019-01-01) Herrero, Inés; Hughes, Mathew
    Family social capital (FSC) is theoretically predicted to benefit family firm performance, but empirical results repeatedly disappoint this expectation. To bridge the disconnect between theory and empirical evidence, we conceptualize FSC as a multidimensional construct in which its dimensions exhibit a mix of positive and negative consequences resulting in a ‘too much of a good thing’ effect. At high levels, the structural, the structural dimension of FSC can cause the family firm to form a structured group and become trapped in its established networks, preventing new knowledge from entering the family firm. With a hand-collected dataset, we test a curvilinear relationship between the structural dimension of FSC and family firm financial performance, and linear effects from its relational and cognitive dimensions. We further examine whether possessing organizational social capital (OSC) mitigates the negative consequences of high FSC. We reveal that the form and combination of FSC matters more than its amount. We contribute to theory a co-dependent view of FSC and OSC (as two different social capitals) that appreciates their concurrent effects.
  • Publication
    Determinants of innovation output in Spanish knowledge-intensiveservice firms: Stability analysis throughout the economic crisis of 2008
    (Elservier, 2019) Alarcón, Jose Carlos; Aguilar Caro, Rocío; Galán, Jose Luis
    The aims of this paper are to identify the main determinants of the innovation output indicators (prod-uct, process, organization, marketing, products new to the firm, and products new to the market) ofSpanish knowledge-intensive service (KIS) firms, to compare them with those of other categories of non-knowledge-intensive service (NoKIS) firms and manufacturing firms, and to analyze their evolution overthe period 2004–2012, that is, immediately before and after the 2008 crisis. We used PITEC panel microdata, selecting and grouping firms into four categories according to their sector of activity and theirintensity in use of technology and knowledge. The empirical results of our study confirm that the maindeterminants of innovation output are the following: cooperation with other partners to innovate, R&Dintensity, and the size of the firm. These determinants are relevant not only for KIS firms but also for allthe other categories. However, the influence of cooperation is more important for KIS firms for all of theinnovation output indicators except for process innovation. Finally, with respect to the evolution of themain determinants over the period under study, the results show that they were not really affected by thecrisis. Although all of the indicators for innovation output show clear influences of the economic cycle,the main determinants are not only the same, but their influence remains basically stable throughout theperiod
  • Publication
    Flipping the Strategic Management Classroom: Undergraduate Students’ Learning Outcomes
    (Routledge Taylor & Francis Grouo, 2021) Aguilar Caro, Rocío; Santana, Mónica; Larrañeta, Bárbara; Cuevas Rodríguez, Gloria
    This study aims to shed more light on our understanding of the learning consequences of an emerging pedagogical approach to teaching: the flipped classroom. This approach proposes a change of paradigm in which students are expected to assimilate concepts prior to attending classes with the objective of dedicating class time to the completion of activities that put those concepts into practice. Building on a sample of 219 undergraduate University students from Pablo de Olavide University enrolled on a course in Strategic Management, we compare students taught using a traditional teaching format (control group) with students taught using a flipped classroom format (experimental group). Our results show that the implementation of the flipped learning method has a significant impact on three important learning outcomes: (1) it increases the student’s intrinsic motivation for the topic under study; (2) it results in higher exam grades; and (3) it reduces absenteeism.
  • Publication
    The influence of personality and team-member exchange on creativity: a gendered approach
    (Emerald Insight, 2023) Aguilar Caro, Rocío; Muñoz-Doyague, Mª Felisa ; Pérez-Luño, Ana
    Purpose – Given the general consensus that creativity is a crucial driving force for innovation and progress, understanding how to promote it would benefit individuals, companies, society and academia. Therefore, this paper aims to analyze the independent and contingent impact of individuals’ personality traits, team-member exchange (TMX) and gender on stimulating creativity. Design/methodology/approach – The study uses a survey-sample of 639 university students (51.96% women) between the ages of 17 and 50. Confirmatory factor analysis (CFA) demonstrated reliability and validity of its measures. To test hypotheses, using structural equationmodeling, hierarchical regression analyseswere performed. Findings – Results show that four of the five personality traits (extraversion, agreeableness, conscientiousness and openness to experience) and TMX positively influence creativity. There are no significant differences between men’s and women’s creativity. High TMX reinforces the influence of extraversion on creativity, while low TMX harms this relationship. High extravert women are more creative than high extravert men, while low extravert men are more creative than low extravert women. Low emotionally stable women are more creative than low emotionally stable men, while high emotionally stable men are more creative than high emotionally stable women. There are differences in how women and men take advantage of their openness to experience when TMX is considered. That is, while women take advantage of openness to experience for any value of TMX, men only increase their creativity as openness to experience increases for low values of TMX. Research limitations/implications – Like all studies, ours has some limitations that provide opportunities for future research. First, care should be taken when generalizing these findings to other contexts. We use data from Spanish individuals, specifically university students. While they are suitable for testing our hypotheses, future studies should establish whether the general tendencies that we observe hold true for other kinds of people from Spain and other countries. Even more, this paper’s perspective might be biased by the authors’ country of origin (south Europe) in terms of gender. According to Hofstede (2001) south European and South American countries are more masculine than other cultures (Mensa and Grow, 2022). Therefore, analyzing these questions in different cultures (countries and settings) would facilitate the generalization of the results. Second, the data we use is mainly cross-sectional so strict causality cannot be inferred. The theory we use assumes specific causal directions, but alternative causal relationships cannot be ruled out. Finally, ideally, we should have controlled for additional variables thatmight influence the relationships in ourmodel. Practical implications – This paper has practical implications, as it demonstrates that neither gender is more creative than the other. It goes a step further, explaining how men and women can leverage their personality traits to be more creative. Moreover, since TMX could reinforce the impact of personality traits on creativity, this paper could help managers better organize teams and companies that want to be more innovative by taking into account the personality traits of their employees and how to get the best out of women andmen. Social implications – Traditionally, women have considered creativity to be a man’s thing. The results of this work favor society, demonstrating that women are just as creative as men and that through personality traits and TMX, both men and women can be more creative. These results help to reduce the gender gap and may favor women’s place in today’s society. Originality/value – This work offers academic and practical implications. The main contributions to the creativity and gender literatures are the following: (1) Women are as creative as men. (2) High extravert and low emotionally stable women are more creative than men. (3) High open to experience women with high TMX are more creative than men at any level of TMX. For practitioners, the understanding of what personality traits have higher impact on creativity depending on the levels of TMX for women and men could help companies and politicians in hiring the most suitable people, especially for those positions where creativity is needed. This would increase the quality of their human capital, allowing them to get the most out of their human resources, from the very beginning of the employment relationship.
  • Publication
    Early efforts to develop absorptive capacity and their performance implications: differences among corporate and independent ventures
    (Springer Science+Business Media New York, 2017) Larrañeta, Barbara; Galán, Jose Luis; Aguilar Caro, Rocío
    This paper examines the performance implications of efforts in absorptive capacity development for new ventures, companies in their eight first years of existence. We distinguish between corporate ventures (CVs) and ventures created by independent entrepreneurs (IVs) and explore the extent to which they vary in: (1) the emphasis on building different absorptive capacity dimensions and (2) their performance gains from absorptive capacity dimensions. Using data from 140 new ventures, our results show that CVs emphasize potential absorptive capacity (combining external knowledge acquisition and assimilation) more than IVs. Conversely, IVs focus more on exploiting external knowledge. We also find that efforts in activating realized absorptive capacity (combining external knowledge transformation and exploitation) have a negative effect on the performance of new ventures that is stronger for CVs than IVs. Yet, this negative effect of realized absorptive capacity on new venture performance is mitigated when combined with efforts in potential absorptive capacity in the case of CVs. The implications of our study for research into the multidimensional nature of absorptive capacity and the dynamic capabilities approach are discussed.
  • Publication
    Absorptive capacity balance and new venture performance: cultivating knowledge from regional clusters
    (Routledge Taylor & Francis Group, 2020) Solano, Gloria; Larrañeta, Barbara; Aguilar Caro, Rocío
    Applying the knowledge-based theory to the context of very young firms (new ventures) this study examines whether and how the knowledge characteristics of regional clusters influence the development of capabilities and performance of new ventures. Specifically, we focus on a crucial capability for new ventures to benefit from external knowledge and harness it for advantage: absorptive capacity. Using a sample of 140 new ventures located in 7 distinct regional clusters in Spain, we find that both, the intensity of knowledge sharing among clients and suppliers, and the social structure of regional clusters encourage new ventures to develop their absorptive capacity differently, having consequences for the balance between its potential and realised dimensions. Further, the results support the important role of absorptive capacity in mediating the effects of the knowledge environment (cluster characteristics) on new ventures’ performance. Implications for building new ventures’ absorptive capacity and cultivating knowledge from clusters are discussed.
  • Publication
    The lean and resilient management of the supply chain and its impact on performance
    (Elsevier, 2018) Ruiz Benítez, Rocío; López Vargas, Cristina; Real, Juan C.
    The relationship between lean management and resilience in the supply chain, whether negative or positive, is still not clear from the existing literature. This paper aims to investigate the relationship and links between lean and resilient supply chain (SC) practices and their impact on SC performance. To achieve this objective, the aerospace manufacturing sector (AMS) is chosen as the study sector because of the importance of both paradigms. Interpretive Structural Modeling (ISM) approach is used in order to identify linkages among various lean and resilience practices and SC performance metrics through a single systemic framework. ISM is an interactive learning process based on graph theory where experts' knowledge is extracted and converted into a powerful well-structured model. For that purpose, a heterogeneous panel of experts in the AMS was formed, providing a complete view of all SC levels in the sector. The final ISM model revealed that lean SC practices act as drivers for resilient SC practices, since implementing the former in isolation could lead to a more vulnerable SC. The findings also show that lean SC practices lead to a higher performance improvement than resilient SC practices. This is due to the fact that resilient SC practices do not exert influence over all SC performance metrics as it occurs with lean SC practices. In addition, several managerial implications regarding the most convenient practices in terms of the company's objectives are drawn from this study.
  • Publication
    On the Environmental and Social Sustainability of Technological Innovations in Urban Bus Transport: The EU Case
    (MDPI, 2019) López Vargas, Cristina; Ruiz Benítez, Rocío; Vargas-Machuca, Carmen
    Logistics in urban areas are currently suffering a radical transformation due to increasing population concentration and the massive use of cars as the preferred transport mode. These issues have resulted in higher pollution levels in urban environments and traffic congestion, impacting the world globally. Facilitating the use of sustainable transport modes is widely regarded as a necessity to cope with these adverse effects on citizens’ life quality. Hence, some regions, such as the European Union, are encouraging bus transport firms to make their business models more environmentally and socially sustainable. The aim of this research is thus to explore how technological innovations adopted by urban bus companies can improve cities’ sustainability. With this in mind, a combined Importance Performance Analysis (IPA)–Analytic Hierarchy Process (AHP) method was applied. In this way, their environmental and social sustainability effects were separately represented through hierarchical structures. Subsequently, the importance and performance ratings of technological innovations in each sustainability dimension were estimated, and thus two IPA grids were generated. These grids support managers in the establishment of more effective action plans to improve logistics sustainability in cities. The findings also provide guidance to governments on the technological innovations that should be promoted in future urban mobility plans.
  • Publication
    Achieving sustainability through the lean and resilient management of the supply chain
    (Emerald Publishing, 2019) Ruiz Benítez, Rocío; López Vargas, Cristina; Real, Juan C.
    Purpose In the present work, lean and resilient practices applied to supply chains are studied in order to evaluate their impact on the three dimensions of sustainability. Additionally, the mutual impact of lean and resilient supply chain practices is investigated. The paper aims to discuss these issues. Design/methodology/approach The aerospace sector and its supply chain are chosen, since lean and resilient practices have been proven relevant in the sector. A methodology based on Interpretive Structural Modeling approach is applied in order to identify the existing relationships between lean and resilient supply chain practices and their impact on the three different dimensions of sustainability. Findings The results reveal synergetic effects between lean and resilient practices. The former practices act as drivers of the latter practices. Hence, lean practices lead to direct and indirect effects in achieving supply chain sustainability. Research limitations/implications The relationship between lean and resilient practices has been studied for the aerospace sector. Different sectors may lead to different results as the practices considered important in each sector may differ as well as the way in which each practice is implemented. Originality/value This study highlights the relationship existing between lean and resilient supply chain practices and their impact on sustainability. Additionally, several managerial implications are drawn out to help managers make better decisions.
  • Publication
    Multilayer analysis of supply chain strategies’ impact on sustainability
    (Elsevier, 2020) López Vargas, Cristina; Ruiz Benítez, Rocío
    Integrating lean, green and resilient strategies into Supply Chain (SC) decisions is a key success factor for transformation toward sustainability. These strategies are increasingly common in the SC, although their implementation and results are not the same across different SC levels (Tier 1, 2 and 3 suppliers and the focal company). In spite of this, earlier studies have not explored in detail their effects on environmental, economic and social sustainability dimensions nor differentiated between SC levels and therefore implementation strategies overlook the difference between these levels. Accordingly, a novel multilevel analysis of the aerospace manufacturing SC based on Interpretive Structural Modeling (ISM) is carried out. This approach allows exploring the effects of combining lean, green and resilient strategies on specific sustainability performance measures in the aerospace manufacturing SC. The findings reveal differences between SC levels on the effects of lean, green and resilient strategies on the different sustainability dimensions. Additionally, Tiers 2 and 3 show a higher resistance or lower implication in the development of lean, green and resilient strategies than the focal company and Tier 1 companies. Final ISM models become a useful tool for managers to specifically establish coordinated long-term SC sustainability programs for each SC level.