Moliner-Velázquez, BeatrizFuentes Blasco, MaríaGil-Saura, Irene2024-02-052024-02-052022-12-16Moliner-Velázquez, B., Fuentes-Blasco, M., & Gil-Saura, I. (2023). Managing relationships between tourism companies and their suppliers: An approach beyond classical variables. European Research on Management and Business Economics, 29(1), 100203. doi: 10.1016/j.iedeen.2022.10020310.1016/j.iedeen.2022.100203https://hdl.handle.net/10433/19657Proyectos de investigación PID2020- 112660RBI00/ AEI / 10.13039 / 501100011033 AICO2021/144/ GVA UV-INVAE-1553911 This research has been developed within the framework of the research project funded by the State Research Agency of the Spanish Ministry of Science and Innovation (Reference no.: PID2020-112660RBI00/ AEI / 10.13039 / 501100011033), the Funding for Consolidated Research teams of the Regional Council of Innovation, Universities, Science and Digital Society (Reference no.: AICO2021/144/ GVA) and the Funding for Special Research Actions of Universitat de València (Reference no.: UV-INVAE-1553911).This paper addresses the study of the antecedents and consequences of satisfaction of a company with its main supplier from different variables highlighted in the literature. Specifically, the objective is to analyse the effect of trust, commitment and switching costs on satisfaction, as well as the effect of this satisfaction on co-creation of value, continuity of the relationship and Information and Communication Technology coordination. To achieve this goal, a structural equation model was estimated with a sample of 256 tourist agencies. The results confirm the proposed relationships to explain the satisfaction process. The trust of the tourism company with its main supplier is the main antecedent of satisfaction with the relationship. The satisfaction of the tourism company with its supplier contributes to the co-creation of value and improves Information and Communication Technology coordination. Interesting theoretical implications and for management of relationships between companies are shown.application/pdfenAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/SatisfactionTrustCommitmentValue co-creationjournal articleopen access