RT Journal Article T1 Twitter, social services and covid-19: Analysis of interactions between political parties and citizens A1 Chaves Montero, Alfonso A1 Relinque Medina, Fernando A1 Fernández Borrero, Manuela A. A1 Vázquez Aguado, Octavio K1 Covid-19 K1 Twitter K1 Social Services K1 Citizen interactions K1 Political discourse K1 Network analysis AB The state of alarm caused by Covid-19 has mobilised the population’s digital social participation in social networks. Likewise, the relevance acquired by Social Services as a support for the social and health crisis has generated an unprecedented social debate on Twitter about the reality of these services in Spain. The analysis of this phenomenon is the focus of the present article, in which the tweets on Social Services and Covid-19 published during the confinement have been analysed using the qualitative analysis software Atlas.Ti. The results show the precariousness of social services and that a change in the management and financing model of these services is required to guarantee benefits and satisfy fundamental social rights. PB MDPI YR 2021 FD 2021-02-18 LK https://hdl.handle.net/10433/25524 UL https://hdl.handle.net/10433/25524 LA en NO Sustainability, 13(4), 2187 NO Universidad Pablo de Olavide. Departamento de Trabajo Social y Servicios Sociales DS RIO RD Apr 27, 2026