RT Journal Article
T1 Exploring linkages between social diversity, management control, and team performance: an integrative literature review
A1 Vasquez-Peñaloza, Lisseth
A1 Sánchez-Expósito, María J.
A1 Gómez Ruiz, Laura
K1 Social diversity management
K1 Surface-level diversity
K1 Gender diversity
K1 Age diversity
K1 Racial diversity
K1 Control management
K1 Team performance
AB Purpose – This article aims to explore the influence of management control on the performance of teams with surface levels of social diversity.Design/methodology/approach— Under the categorization-elaboration model perspective, an integrative literature review was conducted. Selecting articles published in the Scopus and Web of Science databases until 2023. With the terms about: gender diversity, age diversity, racial diversity and team performance obtaining 122 documents. Results were analyzed in a matrix under the criteria: it had a social diversity dimension as a principal variable, and it analyzed effects on team performance. Subsequently, were synthesized according to the social diversity categories, and then integrated into an analysis with conceptual perspectives from management control systems.Findings—The main negative effects of surface level social diversity on team performance arise from stereotypical perceptions and social biases about differences in gender, age, and race, affecting team members' interactions. This scenario is related to the causes of the need for management control in the absence of direction, motivation problems, and personal limitations, so control systems associated with possible solutions to improve group performance are proposed.Originality/value – To the authors' knowledge, this work opens the discussion on the influence of management control on the performance of teams with social diversity. Demographic changes require new perspectives for team management, from management control providing a way to guide socially diverse team behaviors to desired team performance. Last but not least, considering demographic changes and the presence of diversity in work teams, this work has practical implications by providing management control perspectives to organizations to improve the performance of their teams.
PB Emerald
YR 2025
FD 2025
LK https://hdl.handle.net/10433/24828
UL https://hdl.handle.net/10433/24828
LA en
NO Vasquez-Peñaloza, L., Sánchez-Expóstio, M. J & Gomez-Ruiz, L. (2025). Exploring linkages between social diversity, management control and team performance: an integrative literature review. Journal of Accounting and Organizational Change
NO Departamento de Economía Financiera y Contabilidad. Universidad Pablo de Olavide
DS RIO
RD May 6, 2026