RT Generic
T1 Datos de investigación del estudio "Investigating the role of customers’ perceptions of employee effort and justice in service recovery: A cross-cultural perspective"
A1 Centeno, E.
A1 Vázquez-Carrasco, Rosario
A1 Cambra-Fierro, Jesús
A1 Yani-de-Soriano, M.
A1 Hanel, P.H.P.
A1 Wilson, A.
K1 Data set
PB Emerald Group Publishing Ltd.
YR 2019
FD 2019
LK https://hdl.handle.net/10433/22335
UL https://hdl.handle.net/10433/22335
LA en
NO Departamento de Organización de Empresas y Marketing. Universidad Pablo de Olavide.
DS RIO
RD May 23, 2026