RT Journal Article
T1 On the Environmental and Social Sustainability of Technological Innovations in Urban Bus Transport: The EU Case
A1 López Vargas, Cristina
A1 Ruiz Benítez, Rocío
A1 Vargas-Machuca, Carmen
K1 City logistics
K1 Technological innovations
K1 Environmental sustainability
K1 Social sustainability
K1 Urban bus transport
K1 IPA
K1 AHP
AB Logistics in urban areas are currently suffering a radical transformation due to increasing population concentration and the massive use of cars as the preferred transport mode. These issues have resulted in higher pollution levels in urban environments and traffic congestion, impacting the world globally. Facilitating the use of sustainable transport modes is widely regarded as a necessity to cope with these adverse effects on citizens’ life quality. Hence, some regions, such as the European Union, are encouraging bus transport firms to make their business models more environmentally and socially sustainable. The aim of this research is thus to explore how technological innovations adopted by urban bus companies can improve cities’ sustainability. With this in mind, a combined Importance Performance Analysis (IPA)–Analytic Hierarchy Process (AHP) method was applied. In this way, their environmental and social sustainability effects were separately represented through hierarchical structures. Subsequently, the importance and performance ratings of technological innovations in each sustainability dimension were estimated, and thus two IPA grids were generated. These grids support managers in the establishment of more effective action plans to improve logistics sustainability in cities. The findings also provide guidance to governments on the technological innovations that should be promoted in future urban mobility plans.
PB MDPI
YR 2019
FD 2019
LK https://hdl.handle.net/10433/19679
UL https://hdl.handle.net/10433/19679
LA en
NO Sustainability 2019, 11(5), 1413
NO Departamento de Organización de Empresas y Marketing
DS RIO
RD May 24, 2026